COVID-19

Updated 07.04.20

Overview

We are in serious times and every precaution has to be taken to ensure the minimum spread of the current pandemic.  However, it is important to read the Government guidance carefully to avoid doing more damage to our livelihoods than is necessary.  Link to Government guidance.

Protocol

Trade counter: The trade counter is now closed and customers are not allowed on the premises for any reason.

Orders: Although the bareroot and rootballed season is now over we are continuing to take orders for container grown plants and sundries.  Deliveries are proceeding as normal. (If you would rather our driver remained in the cab while you unload we will respect this.)

Order Collections: Orders that were going to be collected will now be delivered and we will be in touch soon to organise this if you have any collect orders pending.

Turf: Turf orders will now be delivered only and the minimum order quantity is 50 rolls (50m2).

CLICK HERE TO REQUEST A TURF QUOTE (Trade only)

Payment: As a temporary measure we are asking for pre-payment for every order – so no stock will be reserved or ordered from our growers until payment is made.  This also applies to regular credit accounts.

Staff: Our team here at Kingsdown is made up of the best people we’ve ever had working for us and we are going to support them in every way possible.

Suppliers: We will be supporting our suppliers and will ensure our bills are paid on or before time.  Please do the same 🙂